CORONAVIRUS, COVID-19 - American Medical Centers (Tbilisi)

CORONAVIRUS, COVID-19

Dr Richard Styles FRCGP

Chief Medical Officer, AMC Group

March 25, 2020

Dear Patient,

American Medical Centers and its team of doctors, nurses and administrators have worked full time during this period to ensure that we provide a high quality and safe service to our patients and maintain the safety of our staff.
We have removed our administrative staff from our clinics and have reduced the number of medical staff thus limiting the possibility of the virus being imported into the clinic. We also have implemented a policy of screening patients attending our clinics and if they have any contact with the virus or are currently ill with viral type illnesses we have special rooms and sterile procedures to assess them away from our mainstream work. Once again I ask you to contact our reception staff BEFORE visiting the clinic. We, therefore, believe that we have a safe environment in which to continue with your normal medical care.

In addition to this, we offer free medical assessment to any person who has symptoms suggestive of this viral illness – dry cough, high temperature, muscle pains and/or contact with a COVID-19 positive family member or colleague or a visitor from Europe or other affected country. We ask you to please use this service responsibly as it is only for such assessment and not for other conditions.

American Medical Centres are in contact with national Ministry of Health officials and therefore are working to national guidelines for the assessment, diagnosis, transportation and hospitalisation or quarantine of Covid-19 cases. Any patient in such a situation will be supported by telephone AMC Medical Staff 24/7.

Finally, American Medical Centers is moving to its long-planned service of On-Line Consultations and this service will be available immediately. Protocols and training are in place and an appointment can be made through any AMC Reception.

In terms of prevention, the most important aspect is social distancing – this means decreasing your social contacts by as much as possible, working from home and limiting contact to immediate family members but excluding grand-parents who because of their increased age-related risks should self – quarantine.

You should avoid the following:

– Travelling by public transport or visiting any public place except for shopping or pharmacy supplies
– Kissing, handshaking or talking to others for periods of greater than 10 minutes
– Being closer than 2 meters from any social contact
– Having a dry throat – drink water every 15 minutes
– Having any meeting that is unnecessary

You should:

– Wash your hands frequently – at least 10 times a day back and under the nails
– Always wash your hands immediately you return home, and before you sleep
– Avoid touching your face or eyes
– When shopping ideally wear gloves and in crowded shops a mask, dispose of these and any packets safely on return home
– Contact a physician with any suspicious symptoms.
– Increase your immunity by sleeping 8 hours a night, and by avoiding excessive amounts of alcohol

For those who have to go to work you should try to travel by private car and to encourage your teams and management to determine a policy to decrease your risks at work.

Social distancing not only helps to prevent you catching the virus but also slows its spread in the community allowing better use of resources for ill people and the ability of scientists and researchers to develop a vaccine and treatment for the virus.

Yours sincerely,

Dr Richard Styles FRCGP

Chief Medical Officer, AMC Group

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